Who will assure the maintenance of my private cloud environment?
Can services be combined?
Can I rely on LiGRE’s dev team to conduct my interviews and distribute my survey?
I have uploaded a video, but I can’t launch the automatic transcription process, what should I do?
I just started using LiGRE, but before going further, I would like more information about the confidentiality of the files I submit.
How much automatic transcription time do I get with my premium plan?
Do I keep my remaining automatic transcription time once my project is completed?
I have canceled my project PayPal’s subscription, but my project remains active in LiGRE, why is that?
What are the prerequisites for using LiGRE?
How is LiGRE a safe environment for my data?
What languages is LiGRE available in?
Which audio and video file formats can be imported into LiGRE?
Can I invite people who do not have a LiGRE account to join one of my projects?
Can I add documents in LiGRE that are in a foreign language?
How does the automatic transcription tool work?
How can I improve the quality of my transcripts?
Do I have to manipulate my audio and video files to get better results?
What type of microphone should I use for my audio recordings?
How many codification levels can be created with the codification tree?
How does the codification work in LiGRE?
Can independent variables be set in LiGRE?
Can I access my audio and video data while I am coding?
How can I distribute my survey with LiGRE?
What do I need to do to create a survey from a .doc file?
Can I edit a survey that was created from a copied and pasted document in LiGRE?
In what formats can I export my results?
How many projects can I merge together LiGRE?
Can I merge my projects with those of my colleagues?
Is it possible to merge a qualitative project with a quantitative project?
Can I export my results once I have successfully merged my projects?
How does the Laboratory work?
How is the Laboratory billed?
Is teaching material provided?
What happens when I close my lab?
How are project teams built within a laboratory?
Can a laboratory have more than one evaluator?
How does the free trial work?
Can I cancel a project subscription?
What happens when I close my project?
Do I have to buy something to use the automatic transcription tool?
How often do you release new content?
What if I need help?
How accessible is the LiGRE private cloud environment?
Where will my data be hosted if I opt for the private cloud environment?
How do I access my LiGRE private cloud environment?