LiGRE Knowledge Base
  • Knowledge Base
  • FAQ
  • Who will assure the maintenance of my private cloud environment?
  • Can services be combined?
  • Can I rely on LiGRE’s dev team to conduct my interviews and distribute my survey?
  • I have uploaded a video, but I can’t launch the automatic transcription process, what should I do?
  • I just started using LiGRE, but before going further, I would like more information about the confidentiality of the files I submit.
  • How much automatic transcription time do I get with my premium plan?
  • Do I keep my remaining automatic transcription time once my project is completed?
  • I have canceled my project PayPal’s subscription, but my project remains active in LiGRE, why is that?
  • What are the prerequisites for using LiGRE?
  • How is LiGRE a safe environment for my data?
  • What languages is LiGRE available in?
  • Which audio and video file formats can be imported into LiGRE?
  • Can I invite people who do not have a LiGRE account to join one of my projects?
  • Can I add documents in LiGRE that are in a foreign language?
  • How does the automatic transcription tool work?
  • How can I improve the quality of my transcripts?
  • Do I have to manipulate my audio and video files to get better results?
  • What type of microphone should I use for my audio recordings?
  • How many codification levels can be created with the codification tree?
  • How does the codification work in LiGRE?
  • Can independent variables be set in LiGRE?
  • Can I access my audio and video data while I am coding?
  • How can I distribute my survey with LiGRE?
  • What do I need to do to create a survey from a .doc file?
  • Can I edit a survey that was created from a copied and pasted document in LiGRE?
  • In what formats can I export my results?
  • How many projects can I merge together LiGRE?
  • Can I merge my projects with those of my colleagues?
  • Is it possible to merge a qualitative project with a quantitative project?
  • Can I export my results once I have successfully merged my projects?
  • How does the Laboratory work?
  • How is the Laboratory billed?
  • Is teaching material provided?
  • What happens when I close my lab?
  • How are project teams built within a laboratory?
  • Can a laboratory have more than one evaluator?
  • How does the free trial work?
  • Can I cancel a project subscription?
  • What happens when I close my project?
  • Do I have to buy something to use the automatic transcription tool?
  • How often do you release new content?
  • What if I need help?
  • How accessible is the LiGRE private cloud environment?
  • Where will my data be hosted if I opt for the private cloud environment?
  • How do I access my LiGRE private cloud environment?

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LiGRE Knowledge Base